Two people sketching a system flow on a whiteboard
All modules

// 27ERP · Module

CRM & Leads

Leads arrive from your website forms and quote requests, get graded hot, warm or cold, and carry a full activity timeline until they convert into a customer — with a draft estimate already filled in.

// 01

Every inquiry lands in one pipeline.

What the CRM & Leads module does in 27ERP today.

  • Hot, warm and cold lead grading with an activity timeline on every lead
  • Website contact forms and public request-for-quote forms create leads automatically
  • Requested items on an RFQ pre-fill a draft estimate the moment the lead converts
  • One-step convert to Customer that keeps the whole history
  • In-app notification for new web leads and an untouched-lead badge so nothing goes cold
  • Every action recorded in the company activity log

// 02 · Screens

CRM & Leads in 27ERP

Leads list in 27ERP graded hot, warm and cold
The leads list, graded and sortable
A lead record with its activity timeline
Activity timeline on a lead
The convert dialog: new customer or link an existing one, with an optional draft estimate
Convert to a customer, with a draft estimate if you want one

// Boca Raton, FL → nationwide

See CRM with your own data

A 30-minute walkthrough on the platform, using your real records, and a straight answer on where a custom rule would go.