ICP Miami
Custom ERP, E-commerce & Business Platform for Heavy Equipment
Built a complete digital operations platform for ICP Miami — a heavy equipment parts supplier and factory-certified repair center serving construction and mining industries across Miami, Panama, and Mexico. Replaced QuickBooks with a custom ERP syncing inventory across three locations, launched an e-commerce parts marketplace with client-specific pricing, and built a modern business website to drive inbound leads.
100%
Digital Order Management
3
Locations Synced in Real-time
Self-service
Customer Quoting & Ordering
SEO
Optimized Parts Pages
The Challenge
ICP Miami was running their entire heavy equipment parts operation on QuickBooks — which couldn't handle multi-location inventory across Miami, Panama, and Mexico, complex B2B pricing, backorder management, or vendor coordination. Sales reps spent hours on the phone quoting prices, customers had no self-service options, and the business had no online presence to attract new clients.
QuickBooks couldn't manage multi-location inventory across Miami, Panama, and Mexico warehouses
No system for estimates, sales orders, item receipts, backorders, purchase orders, or vendor management — everything was manual
Sales staff spent significant time on routine part lookups and price quoting for repeat customers
Customers had no self-service way to browse parts, check availability, or place orders online
No notifications or automated workflows — staff had to manually follow up on every order stage
Outdated web presence that didn't reflect their 12+ years of factory-certified expertise with brands like Genie, Tadano, Terex, and Mecalac
How It Works
QuickBooks couldn't handle multi-location operations. We replaced it with a custom ERP, e-commerce marketplace, and automated notifications.
Estimates
Sales Orders
Purchase Orders
Item Receipts
Estimates
Sales Orders
Purchase Orders
Item Receipts
Invoicing
Backorder Tracking
Vendor Management
Auto Notifications
Invoicing
Backorder Tracking
Vendor Management
Auto Notifications
Client-Specific Pricing
Self-Service Quoting
Vendor Product Feeds
SEO Parts Pages
Client-Specific Pricing
Self-Service Quoting
Vendor Product Feeds
SEO Parts Pages
Miami Warehouse
Real-time Inventory Sync
Panama Warehouse
Mexico Warehouse
Miami Warehouse
Real-time Inventory Sync
Panama Warehouse
Mexico Warehouse
Our Solution
Custom ERP System
Replaced QuickBooks with a purpose-built ERP handling the full order lifecycle — estimates, sales orders, purchase orders, item receipts, invoicing, and backorder tracking. Real-time inventory sync across Miami, Panama, and Mexico locations with automated stock alerts and vendor management.
E-commerce Parts Marketplace
Built an online parts marketplace with client-specific discount percentages, self-service quoting that frees up sales reps, and vendor product feeds with SEO-optimized pages for every part — driving organic search traffic and new customer acquisition.
Automated Notifications & Workflows
Implemented automated notifications at every order stage — from quote approval to shipment — eliminating manual follow-ups and ensuring no orders fall through the cracks.
Professional Business Website
Built a modern website showcasing their services, brand partnerships, and multi-location operations with clear CTAs driving parts inquiries and service requests.
“The automation and reporting 27nodes built completely changed how I run the business. I used to spend my days buried in order details and inventory spreadsheets — now I have real-time dashboards that give me the full picture instantly. I can focus on landing larger deals and growing the company instead of worrying about the day-to-day operations.”
Technologies Used
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